Commercial

We are currently experiencing delays in the processing of applications. For more information, please read below. Thank you for your patience.

Delays in processing your applications

Whilst we continue to work towards a service standard of 20 working days, applications can take approximately 3 months to process.

We apologise for any inconvenience, and we are working hard to improve this.

Please help us by applying early, and follow the details below to contact us if you have any questions.

Submitting your application

We recommend that you only send your applications and documents to us electronically by email:

  • The two forms of ID you send in must be certified by the person completing page 9 (Trusted Referee Confirmation of Identity) of the Fit and Proper Person Form. If you are directly affected by COVID-19 and cannot provide these certified items, please contact us on seafarers@maritimenz.govt.nz or 0508 732 237.
  • All other documents do not need to be certified or countersigned.
  • Please do not send original documents, only electronic copies.
  • If you are renewing a certificate, we do not need you to send the original expiring certificate.

When providing us with electronic copies of documents, please make sure the scanned copies are legible and of a good quality.

If you are unable to provide your application documents to us electronically, we recommend you contact us so we can make alternative arrangements for you.

Contact us

Find out how to contact us

The best way of contacting us is by email

We are monitoring our email and will respond to your enquiry as soon as possible.

Please use the following email addresses:
seafarers@maritimenz.govt.nz for all seafarer enquiries
operators@maritimenz.govt.nz for vessel related safety and certification
ship.registration@maritimenz.govt.nz for Part A and Part B registrations
exemptions.officer@maritimenz.govt.nz for all exemptions
enquiries@maritimenz.govt.nz for all other general enquiries

Alternatively you can use our online enquiry form.

Contact us online

If you don’t have email

We are still answering the phones but there may be a delay in our response times.

New Zealand (toll free): 0508 22 55 22
Calling from outside New Zealand: +64 4 473 0111

Vessel Search

Vessel search

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Verification tool

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Getting help

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Under this topic

Seafarer certification

MOSS

Information for operators on how to enter into MOSS and keep compliant under the MOSS framework.

Entering into MOSS

Operating in the MOSS framework

MOSS audits

MOSS resources and tools

Contact a surveyor

Fees and charges

MOSS case studies

Ships

Read about requirements for operators of large ships working in New Zealand waters.

Ship registration

Cargo and carriage

Maritime Labour Convention

Environmental

Find out what you must do to safeguard New Zealand’s marine environment when out of the water, at work or play.

Requirements for operators

Requirements for offshore installations

Requirements for port operations

Sewage discharge

Garbage disposal

Marine dumping

Fees and levies

View all our fees and levies for providing services and activities in the maritime sector.

All fees and levies

How to pay