COVID-19 (Coronavirus)

Due to COVID-19 safety measures, all of our offices are closed. Our staff are working to provide services for you under Alert Level 2. Thank you for your patience.

COVID-19 response information

We are currently at Alert Level 2

Information for:

Maritime industry update

This is a regular update for the maritime industry on the COVID-19 response to inform your decisions and actions.

Download the latest update below.

Maritime industry update 036 - 28 May 2020[PDF: 94kB, 2 pages]

Operations under Alert Level 2

New Zealand entered into Alert Level 2 at 11.59pm on Wednesday 13 May.

Until then we are still in Alert Level 3. Information on Alert Level 2 restrictions can be found on the www.covid19.govt.nz website:

https://covid19.govt.nz/assets/resources/tables/COVID-19-alert-levels-summary.pdf

https://covid19.govt.nz/assets/resources/tables/COVID-19-alert-levels-detailed.pdf

 

Additional information

Some additional information and resources for work places under Alert Level 2:

Contact us

The best way of contacting us is by email.

We are monitoring our email and will respond to your enquiry as soon as possible.

Please use the following email addresses:
seafarers@maritimenz.govt.nz for all seafarer enquiries
operators@maritimenz.govt.nz for vessel related safety and certification
ship.registration@maritimenz.govt.nz for Part A and Part B registrations
exemptions.officer@maritimenz.govt.nz for all exemptions
enquiries@maritimenz.govt.nz for all other general enquiries

Alternatively you can use our online enquiry form.

Contact us online

If you don't have email

We are still answering the phones but there may be a delay in our response times.

Seafarers
New Zealand (toll free): 0508 SEACERT or 0508 732 237
Calling from outside New Zealand: +64 4 473 0111

Operators, vessel safety, ship registration, exemptions and all other commercial enquiries
New Zealand (toll free): 0508 22 55 22
Calling from outside New Zealand: +64 4 473 0111

 

Our office and postal services

Due to COVID-19 safety measures, all of our offices are closed. Our staff are working to provide services for you under Alert Level 2. Thank you for your patience.

Although we are still using our postal service, there will be a significant delay for processing incoming and outgoing mail. Also we may have to stop this service if changes to the Government's COVID response requires us to.