COVID-19 (Coronavirus)

Our staff are working to provide services for you under the current COVID Alert Level.

New Zealand is at Alert Level 1

Quarantine Free Travel

New Zealand now has 2-way ‘Quarantine Free Travel’ arrangements in place with the Cook Islands (commenced 17 May) and Australia (commenced Monday 19 April), however the maritime border between both countries and New Zealand remains closed until further notice.

This includes all small craft and yachts coming to New Zealand from the Cook Islands and Australia.

New Zealand registered small craft with all New Zealand crew are able to enter New Zealand but must still serve a 14-day quarantine period from the time they last had contact with anyone else outside of their vessel.

Foreign registered small craft must apply for a vessel exemption from the Ministry of Health, regardless of the crew's nationality.

Vessel crew that are not New Zealanders, New Zealand permanent residents, Australian nationals who live in New Zealand and their immediate families, must apply for a temporary visitor's visa from Immigration NZ, regardless of the country the small craft is registered to.

Non-passenger commercial maritime vessels undertaking cargo operations will continue to be exempt from the maritime border closure and can continue to operate.

Information for:

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Please, check your area(s) of interest:

Contact us

The best way of contacting us is by email.

We are monitoring our email and will respond to your enquiry as soon as possible.

Please use the following email addresses: for all seafarer enquiries for vessel related safety and certification for Part A and Part B registrations for all exemptions for all other general enquiries

Alternatively you can use our online enquiry form.

Contact us online

If you don't have email

We are still answering the phones but there may be a delay in our response times.

New Zealand (toll free): 0508 SEACERT or 0508 732 237
Calling from outside New Zealand: +64 4 473 0111

Operators, vessel safety, ship registration, exemptions and all other commercial enquiries
New Zealand (toll free): 0508 22 55 22
Calling from outside New Zealand: +64 4 473 0111


Our office and postal services

Our staff are working to provide services for you under the current COVID Alert Levels. Thank you for your patience.

Although we are still using our postal service, there will be a significant delay for processing incoming and outgoing mail. Also we may have to stop this service if changes to the Government's COVID response requires us to.