Support services
Make a complaint under the MLC
Under the Maritime Labour Convention (MLC), you can make a complaint about the living and working conditions on a New Zealand ship or a foreign-flagged ship in New Zealand waters.
No action can be taken against a seafarer because they have made a Maritime Labour Convention (MLC) complaint.
Learn about to make a complaint under the MLC.
Seafarer welfare support services
The Maritime Labour Convention (the MLC) came into force in New Zealand in 2017, creating State-level obligations for the provision of seafarer welfare services to international seafarers visiting New Zealand ports.
In relation to seafarer welfare, the MLC requires and establishes, among other things, that seafarers have access to adequate facilities and services in ports, for example communication facilities, transport to the nearest city, medical check–ups, access to ship visitors and counselling.
These services are important as seafarers are critical to the efficient and effective operation of global maritime supply chains.
Centre name: Marsden Point Seafarers Centre
Address: 21a Ralph Trimmer Drive, Marsden Point
Phone: +64 (0) 221819735
Email: [email protected]
Web page: https://www.facebook.com/p/Mission-To-Seafarers-Marsden-Point-100072402947907/
Centre name: Auckland International Seafarers' Centre
Address: 21 Tooley Street, Auckland CBD, Auckland
Phone: +64 021 595 759
Email: [email protected]
Web page: https://www.facebook.com/AucklandInternationalSeafarersCentre/
Centre name: Tauranga Seafarers Centre
Address: 127 Hull Road, Mount Maunganui, Tauranga
Phone: (07) 575 8341 or 022 592 1084
Email: [email protected]
Website: https://unitedseafarersmission.org/
No Centre
Phone: +64 (0)220781570
Email: [email protected]
Web page: https://www.facebook.com/people/Mission-To-Seafarers-New-Plymouth-NZ/61568964025556/
Centre name: Napier Seafarers Centre
Web page: https://www.facebook.com/people/Seafarer-Napier-Officer/61561125861065/#
Centre name: Wellington Seafarers Centre
Address: Portacom P11, 2 Fryatt Quay, Pipitea, Wellington
Phone: 022 519 5225
Email: [email protected]
Web page: https://www.facebook.com/mts.wgn.9/
Centre name: Picton Seafarers Centre
Address: 14 Auckland Street, Picton
Phone: 022 406 7641
Email: [email protected]
Web page: https://www.facebook.com/p/Picton-Seafarers-Centre-61564656543862/
Centre name: Nelson Seafarers Centre
Address: 8 Vickerman Street, Port Nelson, Nelson
Phone: 022 082 9048
Email: [email protected]
Web page: https://www.facebook.com/mission.to.seafarers.nelson.nz/
Centre name: Lyttelton Seafarer's Centre
Address: 18 Norwich Quay, Lyttelton, Christchurch
Phone: 022 311 4113
Email: [email protected]
Centre name: Timaru Seafarers Welfare Centre
Address: 19 Ritchie Street, Timaru Port, Timaru
Phone: 0274 320 033
Email: [email protected]
Web page: https://www.facebook.com/p/Timaru-Seafarers-Centre-100064732537507/
Centre name: Port Chalmers Seafarers Centre
Address: 12 George Street, Port Chalmers, Dunedin
Phone: 027 254 1386
Email: [email protected]
Centre name: Bluff Seafarers Centre
Address: 251 Foreshore Road, Bluff
Phone: 0210 300 457
Email: [email protected]
Web page: https://www.facebook.com/p/Bluff-Seafarers-Centre-at-South-Port-61558545043186/